Practice management system implementations are big projects. By the time you reach go-live, the priority is often quite rightly to get the essentials working: lawyers need to be able to do their jobs, Finance needs to be able to perform its core functions and the firm needs to keep operating. Not everything will be perfect. Perhaps a process works, but is a little clunky. A report gives people the information they need, but takes more clicks than they would like. Or a work

No two technology projects are exactly alike. Different firms, different systems, different suppliers and, inevitably, different challenges. But having worked alongside law firms on a wide variety of technology projects, from system selection and implementation to upgrades and helping get struggling projects back on track, we see certain themes coming up time and again. Some emerge right at the beginning, when firms are deciding what they actually need. Others only become app

3Kites Consulting is thrilled to introduce its latest expert - Emmet Horrigan will be joining our team as a consultant. With more than three decades in IT, including over 15 years as IT Director at Arthur Cox, he brings deep experience in infrastructure, security, governance and leading high‑performing teams through major change. His blend of technical rigour and strategic leadership will be invaluable to our clients, especially those in Dublin. Director at 3Kites, Paul Lon

As 3Kites approaches its twenty first year, we’ve taken a moment to review the topics we were writing about and the projects we were engaged on 15 to 20 years ago to reflect on the changes that we have seen in the legal sector especially. Although much of this earlier content was prepared against the backdrop of a different technological landscape, it is interesting to see how many of these challenges fee earners and business services teams continue to tackle... whilst we ad

So sang The Beatles - I was six when Sgt Pepper’s Lonely Hearts Club Band was released on June 1 st , 1967 and 45 when I started 3Kites on June 1 st , 2006. As we approach our 20 th anniversary, the Kites asked if I could write about how the journey started, so here we go! My career in IT followed seven years in various jobs before a TOPS (Training Opportunity Scheme) course in computer programming. Securicor gave me my first role and I moved from there to BT and Britis

As I reflect on my first six months with the team at 3Kites, I have had the opportunity to work closely with several firms on IT reviews, operating model discussions and forward-looking technology strategies. What has been most encouraging is how open firms are to honest conversations about risk, capability and what technology needs to enable next as they look toward 2026 and beyond. A consistent theme across those reviews is the importance of strong foundational IT, reli

3Kites Consulting is pleased to announce that Chris Jekiel, a seasoned professional with over 25 years’ experience in IT leadership, has...

With fractional leadership on the rise, this article explores how law firms are embracing these roles and explores some of the benefits...

Following on from my recent article on knowledge search, I wanted to share some handy information about SharePoint’s search schema. For...

For many firms, their aim is to make their intranet the one-stop-shop for access to information. From a search perspective, the intranet...