

Melanie Farquharson and Jenni Tellyn
- May 30
Recent insights on client-facing knowledge initiatives
We attended two events recently (ILTA’s Knowledge Management Special Interest Group meeting and The Future Lawyer conference) which shone...


Jon Howells
- May 19
IT Leadership - what are your firm’s requirements?
Three years ago we started working with small to medium professional service firms to provide Fractional IT Director services. Our...

Melanie Farquharson
- Apr 29
The Future Lawyer Week conference and Chat GPT bingo
I was lucky enough to attend parts of the Future Lawyer Week 6.0 conference in London this week (London | Future Lawyer Week UK | England...


Paul Longhurst and Richard Kemp
- Mar 31
I Robot: the rise of AI, machine learning and ChatGPT in legal
Paul Longhurst writes… Following on from article 17 in this 3Kites' Navigating Legaltech series, I wanted to look at the impact of AI on...


Paul Longhurst
- Mar 28
Don't expect AI to perform miracles - the reality is more mundane, but can still be transformative
The future’s so bright, I gotta wear shades. So went the refrain from Timbuk 3’s 1986 hit, which comes to my mind at this time of year...


Melanie Farquharson
- Mar 16
How to ensure your firm's tech roll outs are a lasting success
You may have the newest and cleverest systems in the world, but they will not deliver any value to the organisation if your people don’t...


Melanie Farquharson and Jenni Tellyn
- Mar 8
"I want it all in one place” - Knowledge and the Digital Workplace
Our most recent KM Forum event discussed the challenges Knowledge Management teams face when trying to bring sources of knowledge...


Paul Longhurst
- Feb 20
Independence and the good friend
It is an article of faith for 3Kites that we remain independent of all suppliers in order to provide our clients with the best advice and...


Paul Longhurst
- Jan 24
“I'll tell you what I want, what I really, really want” or how to make IT budgeting easier
So goes the opening line from the Spice Girls debut hit Wannabe. As a law firm, it’s so much easier to know what you want when you have...


Paul Longhurst
- Dec 13, 2022
Practice management in peril? The benefit of hindsight
In this article Paul Longhurst draws on his 16 years experience in the PMS market giving his views on it's current state.