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Fresh thinking consultants providing independent advice, strategic direction and project leadership.

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Strategic Audit and Review

We help our clients by reviewing their IT, Legal Operations, Knowledge Management, and/or client onboarding processes and identifying practical improvements to enhance efficiency.

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System Review and Selection

We have developed a methodology and key templates for system review and selection for a thorough but streamlined approach.

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Programme management, project management and change management are amongst our key strengths, based on our many years of experience in professional services organisations.

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Fractional IT Director

We provide experienced leadership on a part time basis to firms who do not need to employ such leadership on a full-time basis but nevertheless want to have high quality input to their technology.

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Knowledge Management

Knowledge Management is a particular area of specialism for us, with four of our consultants having headed up KM functions in law firms.  This, alongside our experience of fee earning and fulfilling professional support/knowledge lawyer, innovation and quality management roles, gives us a perspective on what firms and fee earners need and the practicalities of delivering it.  

We work with

In-house Legal

Accountancy Firms and
Professional Services

Our unique combination of practical experience as Law Firm Partners, General Counsel, IT Directors, Knowledge & Innovation Directors and as Software Suppliers, together with our knowledge of current technology, including the emerging Legal Technology and Legal Operations markets, enable us to deliver high quality professional services.

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3Kites facts


Started in

Consultants at 3Kites


130+ clients

In the professional service sector, many of whom have instructed us multiple times

Our clients include firms of all sizes from 20 to many thousands

Product selection engagements



Major projects managed

40+ IT reviews and interim/fractional IT roles

Helping forms to develop a strategic approach to their technology

Thought leaders

With regular sessions on topical subjects


Knowledge management projects


Practice management/ Finance system projects


Document management system projects

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 Kate Stanfield
Director of Knowledge

Collas Crill


We reached out to 3Kites to support our new team of professional support lawyers, some of whom have only recently crossed over from fee earning. Jenni's experience in having made the same transition, and thoughtful personalisation of the training to our firm's needs made it a very valuable set of sessions, and her enthusiasm was infectious. Rather than just looking at the basics of knowledge management itself, Jenni offered meaningful insights into the relationship between knowledge management and fee earners. They left the session with a number of ideas for initiatives on improving stakeholder engagement, and a deeper understanding of what it means to work in knowledge management

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