Melanie Farquharson
- Jun 15, 2021
Why do requirements gathering?
Let us suppose that your organisation is contemplating implementing a new business application; perhaps a new finance system, CRM,...
Melanie Farquharson
- Jun 1, 2021
Requirements gathering and the faster horse
Requirements gathering is about much more than asking questions (even if you encapsulate the right questions in the first place) and writing
Melanie Farquharson
- Dec 22, 2020
Is the ISO standard for Knowledge Management useful?
The International Standards Organisation published its standard for Knowledge Management Systems in November 2018 after a period of...
Melanie Farquharson
- Apr 4, 2019
Take on the system
Transformation in legal is not for the faint-hearted – but do firms have a new breed of business technology within their grasp? View the...
Melanie Farquharson
- Apr 4, 2019
Where next for knowledge?
The law firm knowledge management function has long left the confines of the library. Now it’s looking for several other places to call...
Melanie Farquharson
- Feb 11, 2019
PMS Projects – Traps for the unwary
PMS (practice management system) projects are a major undertaking for any firm. The time, billing and payment elements of the PMS and the...