As 3Kites approaches its twenty first year, we’ve taken a moment to review the topics we were writing about and the projects we were engaged on 15 to 20 years ago to reflect on the changes that we have seen in the legal sector especially. Although much of this earlier content was prepared against the backdrop of a different technological landscape, it is interesting to see how many of these challenges fee earners and business services teams continue to tackle... whilst we ad

So sang The Beatles - I was six when Sgt Pepper’s Lonely Hearts Club Band was released on June 1 st , 1967 and 45 when I started 3Kites on June 1 st , 2006. As we approach our 20 th anniversary, the Kites asked if I could write about how the journey started, so here we go! My career in IT followed seven years in various jobs before a TOPS (Training Opportunity Scheme) course in computer programming. Securicor gave me my first role and I moved from there to BT and Britis

For many professional services firms, SharePoint on-premise (on-prem) has been a core part of information management for years. It holds documents, supports intranets and collaboration and often sits at the heart of how people find and share knowledge … but that era is drawing to a close. Microsoft has confirmed that extended support for SharePoint Server 2016 and 2019 ends on 14th July 2026 . After that point, these versions will no longer receive security updates or fixes

In a follow up to their webinar earlier this year, Tiger Eye’s latest and last article of the year looks back at key knowledge management trends that shaped the legal industry during 2025 and make their predictions for the year ahead. The article highlights: Firms shifting from AI pilots to real, scaled deployments The push for connected tech stacks (and the messy data standing in the way) Rising investment in KM roles, leadership and innovation Read Jenni Tellyn's perspectiv

This year’s Briefing Magazine “Knowledge Leaders” conference was, once again, a feast of ideas, debates, and practical wisdom for anyone in the business of law firm knowledge management. We wanted to share a handful of the things we found most interesting from the day. What do future KM teams look like? We are often asked to gaze into the future to reimagine what KM teams might look like when AI tools have the potential to take some of the admin drudgery out of getting docum

AI is powerful, but it’s human expertise that makes it meaningful - adding relevance, nuance, and trust. You'll learn: Harness and share...

Social and mainstream media is overflowing with stories about developments in artificial intelligence. Who is buying which tools, which...

Technology is a wonderful thing, and it can be utterly transformative. But after nearly 25 years working in Knowledge Management, I...

Briefing Knowledge Leaders 2024 This year’s Briefing Knowledge Leaders conference was, again, a very engaging and informative day,...

Following on from my recent article on knowledge search, I wanted to share some handy information about SharePoint’s search schema. For...