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Paul
Longhurst

DIRECTOR

+44 (0) 7785 254909

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Recent programmes and projects

Case management selection

DMS selection

HRS selection

IT review

PMS selection

Process mapping

Programme overview for Exec

My first role in the legal IT sector was as a systems programmer for Allen & Overy in 1988, starting with IBM mainframe systems and moving on to UNIX.  In time, I built a Production Services team of c. 20 which had responsibility for the firm’s entire server and network infrastructure across all of its offices.  I then moved to Herbert Smith as Development Manager and built a team of a similar size which implemented document management, knowledge management, CRM, and a number of Outlook-based desktops amongst others.  I also created a Business Integration team to help the firm align IT more closely with the business it served – this was essentially internal consulting.

 

After more than 15 years in these firms, I took on the role of managing consulting teams in two legal-sector suppliers before founding 3Kites in June of 2006.  My objectives were two-fold: I wanted to build long term relationships with clients that were based on trust and delivering results and have the flexibility to spend time with a young family.  This approach has been core to the success of all our consultants who continue to provide excellent service to our more-than 70 law firm clients whilst having a sensible work-life balance.

 

I initially specialised in document-based projects but have broadened my skills and experience with 3Kites to the point where I am often guiding firms on replacing their practice, case/matter or document management system, mapping processes, reviewing policy or defining IT strategy.  I sometimes work alongside one of my colleagues to help bring order to a failing IT team or use my deep experience across legal IT to give clients a perspective they may not have.

My experience includes:

  • Product selection, especially of PMS, HR, case management and DMS platforms

  • Providing Exec teams with oversight and independent guidance on key implementation

  • Process mapping, policy/reporting review, integration strategy in preparation for significant implementation

  • Creating strategies, primarily for IT and including organisational change such as building a PMO function

  • Interim IT management

  • Assisting with innovation initiatives

  • Intranet refreshes, including the delivery of KM and search functions

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