Recent programmes and projects
Case management selection
Programme overview for Exec
My first role in the legal IT sector was as a systems programmer for Allen & Overy in 1988, starting with IBM mainframe systems and moving on to UNIX. In time, I built a Production Services team of c. 20 which had responsibility for the firm’s entire server and network infrastructure across all of its offices. I then moved to Herbert Smith as Development Manager and built a team of a similar size which implemented document management, knowledge management, CRM, a number of Outlook-based desktops amongst others. At Herbert Smith I created a Business Integration team to help the firm align IT more closely with the business it served – this was essentially internal consulting.
After more than 15 years in these firms, I took on the role of managing consulting teams in two legal-sector suppliers before founding 3Kites in June of 2006. My objectives were two-fold: I wanted to build long term relationships with clients that were based on trust and delivering results and have the flexibility to spend time with a young family. This policy has been core to the success of all our consultants who continue to provide excellent service to our more-than 70 law firm clients.
I initially specialised in document-based projects but have broadened my skills and experience with 3Kites to the point where I am able to guide firms on practice management, case and matter management, process and strategy.
My experience includes:
Interim IT management,
Assisting with innovation initiatives,
Product selection, especially of PMS, HR, case management and DMS platforms,
Creating strategies, primarily for IT and including organisational change,
Intranet refreshes, including the delivery of KM and search functions.