
Recent programmes and projects
Case management selection
PMS selection
Process mapping
IT review
Data retention policy for lawyers
DMS selection
HRS selection
Programme overview for Exec
My first role in the legal sector was at Allen & Overy in 1988 where I managed the Production Services team, followed by Herbert Smith in 1998 where I ran the Development team. After more than 15 years in these firms, I took on the role of managing consulting teams in two legal-sector suppliers before founding 3Kites Consulting in June of 2006. My objectives in starting the business were two-fold: A) to build long term relationships with clients based on trust and delivering results, and B) having the flexibility to spend time with a (then) young family. This approach has been core to the success of our consultants who have continued to provide excellent service to nearly 200 clients whilst maintaining a sensible work-life balance.
At 3Kites, I initially specialised in document-based projects but broadened my skills and experience to the point where I am often guiding firms on replacing their practice, case/matter or document management system, mapping processes, reviewing policy or defining IT strategy. I enjoy working alongside colleagues to bring order to IT teams whilst also using my deep experience across legal IT to provide clients with a perspective they may not have.
My experience includes:
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Product selection, especially of PMS, HR, case management and DMS platforms
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Providing Exec teams with oversight and independent guidance on key implementation
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Process mapping, policy/reporting review, integration strategy in preparation for significant implementation
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Creating strategies, primarily for IT and including organisational change such as building a PMO function
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Interim IT management
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Assisting with innovation initiatives

