Driving efficiency in law firms – delivering more for less

This article draws on the themes of a 3Kites seminar delivered in September 2013. Even though we appear to be coming out of the recession, business is not going to go back to how it was for law firms pre-2008. Clients are going to carry on scrutinising the value law firms are delivering and asking them to demonstrate that they are operating efficiently. It is striking that some areas of legal practice have to operate very efficiently and leanly – especially volume practices where each matter has to be delivered to a fixed fee and the margins are very tight. Such practices have had to look very closely at the steps necessary to deliver the work and automate these where possible, as well as de



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