Business Transformation in the Legal Sector – why is it so hard?

3Kites Consulting is setting up a networking forum at which the challenges of bringing about change in law firms will be discussed. This article sets out the background and some areas for discussion. Inevitably the article relies on generalisations about law firms and the legal market and there will be some notable exceptions (and in particular, we have not focused on volume practices here). However, our experience of working with over 40 law firms enables us to generalise with some confidence. Much has been written in recent years about changing the way in which law firms deliver their services. Firms need to adapt to take account of changing client demands in an economic downturn and a cha

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