Back in the day when GDPR was just a twinkle in the eye of a Brussels law maker, firms held on to documents and timesheets (with their narratives which on, say, clinical negligence cases may be highly sensitive) for as long as their paper or IT systems’ storage would allow. This might sometimes stretch into several decades without anyone having to justify why. With the introduction of the GDPR, attitudes have changed… but many storage habits have not. Paul Longhurst of 3K

The following article is written as part of the Navigating Legaltech series for The Global Legal Post. In the 90s and noughties, small and medium-sized law firms had the option of buying a practice management system (PMS) which included case management to provide guided flows and document creation for repeatable work types such as debt collection, clinical negligence claims or road traffic accidents. With many of these PMSs (including the likes of Axxia and Envision) approach